Bugzilla – Bug 1730
Help on Internet dialog non-responsive when invoked by help button on "No Audio Selected" dialog
Last modified: 2018-08-20 11:51:42 UTC
Confirmed by Steve (Linux) and Bill (Mac). Rating P3 as there is an easy workaround/solution.
(In reply to Bill Wharrie from comment #0) Testing with the Mac Beta Beta build 01Sep17 on macOS Sierrra 10.12.6 a) I confirm the same reproprted error behavior b) I confirm that Bill's workaround in the release note does work
And just as a sanity check - this works fine on Windows with the 02Sep17 Beta
(In reply to Peter Sampson from comment #2) Do you mean that the workaround works in the beta version? On Linux, the bug was present in e238845d Should be fixed in https://github.com/audacity/audacity/commit/b9aaec6 Please test on all platforms, and also test other actions that should 'not be allowed'.
(In reply to Steve Daulton from comment #3) >Do you mean that the workaround works in the beta version? Yes it the workaround works with the Beta on Mac
Testing on macOS Sierra 10.12.6 (alpha but labelled as Beta) d7cc85b 05Sep17 This now works fine on the latest alpha (obviously not incorporated into the Beta yet - as Beta dates from 02Sep17 before Steve's fix for this). With no local Manual available the "Help on the Internet" now is actionable and all its buttons operate correctly (to the online MAnula and to download the Manual). It works correctly already on W10 with the 02Sep17 Beta - but should really be checked on the next Beta or RC to be sure that this still works on Windows with Steve's latest changes.
Testing Bug #1733 revealed that I have exactly the same inoperable "Help on the Internet" dialog with the "Error opening sound device..." with no local manual available. Since we now have seen this with two error messages (one fixed) this implies that it may well be a problem with other error messages, some of which are not easy to provoke and thus this research may be most easily conducted by examining, and correcting the code if necessary.
(In reply to Steve Daulton from comment #3) Steve wrote: > also test other actions that should 'not be allowed'. By that, I meant specifically the error messages from the Command Manager when a command has been prohibited. It's quite a short list and most of these messages should never appear. This is the full list ofl messages that are relevant to bug 1730. They come under the title "Tell User Why Disallowed" and in each case the help page is: helpPage = "Selecting_Audio_-_the_basics" Lines beginning with // are code comments that give some explanation of context. The "reason" is the message content that is displayed when an action has been disallowed. ----- // The default string for 'reason' is a catch all. I hope it won't ever be seen // and that we will get something more specific. reason = "There was a problem with your last action. If you think\nthis is a bug, please tell us exactly where it occurred." // This reason will not be shown, because options that require it will be greyed our. reason = "You can only do this when playing and recording are\nstopped. (Pausing is not sufficient.)." // This reason will not be shown, because the stereo-to-mono is greyed out if not allowed. reason = "You must first select some stereo audio to perform this\naction. (You cannot use this with mono.)" // %s will be replaced by the name of an action, such as Normalize, Cut, Fade. reason = "Select the audio for %s to use (for example, Ctrl + A to Select All) then try again." // Mac version // %s will be replaced by the name of an action, such as Normalize, Cut, Fade. reason = "Select the audio for %s to use (for example, Cmd + A to Select All) then try again." reason = "You must first select some audio to perform this action.\n(Selecting other kinds of track won't work.)" -----
Comment #6 has been spun off into its own separate Bug #1740 So the original error reported in this bug thread works properly on the latest 05Sep17 alpha build - therefore marked os OK on Mac. Steve confirmed by email that this tests ok on Linux - so flagged as such. We should not close this bug as resolved until we test that it works on Windows too - currently we have no Windows nighlies so this may have to wait until the next Beta or RC.
Tested om W10 audacity-win-7314de6-2.2.0-beta-7Sep17 Works correctly on W10. With no local Manual installed clicking on the "?" help icon in this error message yields the "Help on the Internet" message - and both links in that message worl properly Wiith a local Manual installed clicking on the "?" help icon in this error message goes direc to the appropraie page in the local MAnual. Looks to be fixed on all 3 platforms - so I will mark as RESOLVED
