Bug 1740 – Help on Internet dialog non-responsive when invoked by help button on "Error opening sound device..."dialog

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Audacity 3.0.3 development began 19th April 2021

Audacity Bugzilla

Bug 1740 - Help on Internet dialog non-responsive when invoked by help button on "Error opening sound device..."dialog


Summary:	Help on Internet dialog non-responsive when invoked by help button on "Error ...

Status:	RESOLVED QUICKFIXED

Product:	Audacity
Classification:	Unclassified
Component:	User Interface
Version:	2.2.0
Hardware:	Per OS All

Importance:	P3 Repeatable
Assigned To:	Default Assignee for New Bugs

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2017-09-05 09:29 UTC by Peter Sampson
Modified:	2018-08-20 11:46 UTC (History)
CC List:	5 users (show)

See Also:
Steps To Reproduce:	Make sure the local manual is not installed. This is standard on Linux. On Mac, open the bundle and remove the "help folder". 1) Import or create a track 2) Make sure there is no selection 3) Effect > Amplify 4) The "No Audio Selected" dialog appears 5) Click the (?) button 6) The "Help on the internet" dialog opens 7) Nothing in the "Help on the internet" dialog is responsive: the "Close" button does not work, the links do not work and the dialog cannot be closed with the window's close button 8) To close the "Help on the internet" dialog you must click the "OK" button in the "No Audio Selected" dialog.
Release Note:	GROUP: Interface * If the local manual is not installed (standard on Linux, optional according to your download choice on Mac and Windows), clicking the (?) help button in the "Error opening sound device..." dialog will bring up the "Help on the internet" dialog, but thoat dialog may not not responsive. You must click the "OK" button in the dialog to proceed. '''Solution''': go to Preferences > Interface and change "Location of Manual" to "From Internet".
First Git SHA:
Group:	---
Workaround:
Closed:	2018-08-20 00:00:00

Flags:	petersampsonaudacity: Test‑OK‑Win+ petersampsonaudacity: Test‑OK‑Mac+ petersampsonaudacity: Test‑OK‑Lin+

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Description Peter Sampson 2017-09-05 09:29:11 UTC

test on Mac Beta - but assume All

As per the steps to reproduce and bug title

This is a similar bug to Bug #1730

Comment 1 Steve Daulton 2017-09-06 08:21:36 UTC

Fix made:
https://github.com/audacity/audacity/commit/7314de6

Comment 2 Peter Sampson 2017-09-07 04:12:55 UTC

Tested on macOS Sierra 10.12.6 7314de6 07Sep17

This now works properly on Mac:

a) with no local Manual installed the help button in this error pops up the "Help on the Internet" dialog - and now the links in this dialog operate correctly,

b) with a local Manual installed the help button in this error links you directly to the relevant page.

Looks to be fixed on Mac and flagged as so.

Comment 3 Peter Sampson 2017-09-07 12:02:53 UTC

(In reply to Steve Daulton from comment #1)
Tested on W10 audacity-win-7314de6-2.2.0-beta-7Sep17

As with Mac:

This now works properly on Windows:

a) with no local Manual installed the help button in this error pops up the "Help on the Internet" dialog - and now the links in this dialog operate correctly,

b) with a local Manual installed the help button in this error links you directly to the relevant page.

Looks to be fixed on Windows and flagged as so.


Assume tested ok on Linux by Steve as part of his fix/commit process so fallging as ok on Linux too.

Marking as RESOLVED QUICKFIXED